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Keele Practice
2024-03-25
Person
3
5
0
25th March 2024
The doctors are fantastic at Keele Practice and the reception team try to be as helpful as possible. However, access to appointments is becoming very difficult since the practice was taken over by Combined Healthcare Trust. There are no appointments available by the NHS App or Patient Access and I had to try calling over 5 days to finally get through and get an appointment booked.
Suggested improvements
Access needs to be sorted at the practice it has significantly declined since the start of 2024.