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Keele Practice
2024-04-26
Person
4
5
0
26th April 2024
All of the staff are amazing at the surgery.
The big problem is the appointment system. What a huge step backwards you have taken so ce you became part of this combined health group.
I love this surgery, the staff and everything about it. Dr O'Byrne and Dr Clarkson are amazing.
But it is an absolute nightmare getting an appointment. Been in today and Dr wants to see me on 4 weeks but I can't book anything. Ridiculous.
Great surgery rubbish booking rules and system.
Suggested improvements
Fix the ridiculous rules and systems you have implemented in this surgery that before was working brilliantly and now is an absolute nightmare.