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Ilkley Moor Medical Practice
2019-04-01
Person
4
5
0
Written by a patient
Written by a patient 1st April 2019
Had a very disappointing consultation today . The nurse did not introduce herself or her role / qualification. Did not look professionally dressed . Did not appear to listen attentively as asked the same questions more than once , did not have any urine bottles so sent me out to stand in the long queue at reception for one. then seemed focused on something that was not my presenting concern, sensing that I was not satisfied she did offer to send me for an ultrasound if I wanted one.. stated that she was the practitioner so that was her decision. Checked my temperature to pacify me at the last minute and the thermometer beeped after being put in the holder, stated that my pulse was satisfactory as she felt it when she touched my skin, being a health care professional myself her hands were nowhere near where one would feel for pulses. Quite concerning really . I do not usually complain and have a good relationship with the practice and the staff.