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Written by a patient
22nd September 2017


You can no longer see the doctor you wish to at Ilkley medical centre. Whilst I understand this is for practical reasons, there is one doctor who has spoken to me very rudely a couple of times, after which I was very upset. I would like the choice of not having to see this doctor, but no longer have the option of doing this. I tried to raise this issue with the doctor who laughed off the fact that I was upset. The result is that sometimes I do not make a medical appointment when perhaps I should.

Recommend
Involvement
Cleanliness
Staff
Appointment