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21st November 2021


I had an CDG and needed a follow-up, this didn't happen. I have a lung illness and was meant to see a nurse re using my inhalers properly, this didn't happen. It's impossible to speak to a doctor I know, I am always given a locum, I have no idea what they look like and vice versa. To me this surgery are taking advantage and jumping on the bandwagon of not seeing patients, I find this deplorable. I rarely see a doctor and if I need one in the future, I doubt this place will be consider helping me to see a doctor face to face. To them, phone appointments are a gift and a way of avoiding their duty.

Suggested improvements
See people, it's very disconcerting talking to a disembodied voice all the time.

Experience
Involvement
Cleanliness
Staff
Appointment