Lady Margaret Road, Ifield, Crawley, West Sussex, RH11 0BF
I had the great displeasure of seeing Mohammad Maysoon who diagnosed me to be within. Perfect health. However the next morning I was in emergency with a severe infection and needed quite a bit of medical assistance.
Thank you for your feedback and we are sorry that you are not happy with your consultation. In cases such as this we will not respond directly on this forum, however we do encourage you to contact the Practice Manager to discuss it further, this of course would be confidential.
It pains me to say that I have had mixed experiences with the surgery since I registered. The latest 2 appointments have been quite underwhelming. As an NHS employee myself, I found the GP (Dr MM) lacked care and compassion in her delivery of a service that she is entrusted to. My opinion was quickly discounted and my request ignored. I will certainly avoid future appointments with this particular GP.
Thank you for leaving a review and we are sorry that you are unhappy with some elements of our service. Please can we ask that you contact the surgery and speak to the Practice Manager regarding this as we take all patient feedback very seriously.
Just wanted to say that I received great service when calling the surgery for my son. No appointments were available but I was offered a phone call which was very much appreciated. Dr Anna Alexander was very helpful and listened to me. Many thanks.
Thank you for leaving your review, we are very pleased that you feel you have received good service and we appreciate that you have taken the time to tell us.
I would like to say a big Thankyou to Dr Brightwell for the treatment she gave me recently. On a home visit she realised straight away that it looked like I had sepsis and called an ambulance as it turned out I had a chest infection, sepsis, fluid round the lungs and pneumonia. Earlier on another Doctor tried to cancel the home visit and prescribe me antibiotics I hate to think what would have happened if I had not insisted on being examined.so I have Dr Brightwell to thank for her brilliant treatment.
Thank you for your feedback and your kind words about Dr Brightwell, we really appreciate that you have taken the time to leave a review.
After being on the same repeat prescription for 3 years they stopped me stone cold and now have to go the hospital to get a prescription as I’m not supposed to to stop these tablet instantly I had to be weened off appalling care
Thank you for your feedback, please can we request that you ring the Practice Manager to discuss this further.