Ifield Medical Practice
Written by a patient
3rd October 2020
I had to almost beg to see a doctor face to face. After two lots of antibiotics over a period of weeks and having finished the last lot a week ago I still had ear ache, to save bothering the doctors I asked my local chemist if he was allowed to look into my ear he said he most certainly would if he had the correct equipment and advised me to phone the doctors for an appointment. Which I did, after explaining I couldn't get an appointment but got a call from a doctor, I really did have to be firm and say I shouldn't be having ear ache which he agreed. He had to ask someone above him first before he gave me an appointment which he did in the end, and I duly went. When I went into his room he didn’t have his mask on and he quickly put it on, although my name came on the screen I don’t think he was ready for me he still wasn’t going to look in my ear but I said I need piece of mind anyway he went to get the instrument and apologized for being a long time he had a job to find it. So although he knew why I was going he hadn’t got it ready and had no intentions of using it, I’m pleased to say he did in the end after me keep asking. I feel that our surgery are using the virus as an excuse, I was up both Crawley and East Surrey recently and they were much more relaxed with patients abiding by the rules of course but just getting on with their jobs. This virus could be with us a long time, so I really hope I don’t have cause to ask for an appointment again. For me to visit the doctor is the last result after trying to sort it out myself. I am grateful that the doctor did see me in the end.
Well I think if a patient needs to have something looked at it should be done and the patient shouldn’t have to mire ir less grovel fir an appointment.