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Written by a carer
21st April 2017


My husband has extremely high blood pressure which he is suppose to see the doctor regularly to monitor but is unable to book an appointment. He saw the nurse to get his blood pressure checked and discuss his associated symptoms today as he couldn't get through to book an appointment with the doctor. She told him he needed to see the doctor but again he could not book an appointment. Surely this is unacceptable for someone in his position-trying to ring through to get an appointment increases his blood pressure because of the frustration of a) getting through and b)if he eventually does get through there are no appointments. We have been registered with the surgery for over 40 years and until now have had no issues. I worry that he will suffer a heart attack waiting to get an appointment. Please sort this appointment issue out as a priority.

Recommend
Rating not given.
Involvement
Cleanliness
Staff
Appointment