Hudson (seymour House)
Seymour House Surgery, 154 Sheen Road, Richmond, Surrey, TW9 1UU Also known as: Seymour House Surgery
15
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Hudson (seymour House)
2016-09-26
Person
2
5
0
Written by a patient
Written by a patient 26th September 2016
The surgery closes every day in the middle of the day for 2 hours for "admin purposes". The phone often rings and rings and is not always answered. The automated booking service never works for me (on the phone), likewise the electronic system never works wither - not recognising the login details. I have had to get new logins twice and it still doesn't work. Reception staff are not very friendly or helpful and always look harassed. Rarely look up to say "I'll be with you in just a moment..." .
Hudson (seymour House)
2015-11-09
Person
5
5
0
Written by a patient
Written by a patient 9th November 2015
Friendly and easy to get an appointment
Hudson (seymour House)
2015-02-06
Person
5
5
0
Written by a patient
Written by a patient 6th February 2015
I had appointments with both the nurse and the doctor and both were very kind and patient with me. The receptionists were extremely helpful and spent a lot of time sorting out a problem with the heart hospital I had visited the previous day, and also searching through my medical records to find out whether I had been prescribed a particular medication in the past. My issues were quite complex at this appointment but everyone took a lot of time and care to make sure that everything was resolved by the time I left. I never felt at any time that they were trying to rush me along, and nothing was too much trouble for any of the staff. I always get excellent service at this surgery.
Hudson (seymour House)
2015-01-19
Person
5
5
0
Written by a patient
Written by a patient 19th January 2015
Just moved to this surgery due to closure of existing arrangements. I was made to feel very welcome and even the same day was invited to see the practice nurse to have a brief health check. An appointment was made to meet my doctor i.n 2 day's time to check my current medication.
It all looks very good; I am delighted
Hudson (seymour House)
2014-11-19
Person
4
5
0
Written by a patient
Written by a patient 19th November 2014
1. Reception always welcoming and helpful.
2. Relatively easy to get appointment to see my usual doctor or practice nurse at convenient time.
3. Surgery building recently greatly improved.
4. Not always easy to find free convenient parking.
5. Would welcome advice by e-mail on results of tests (e.g: blood, x-ray, etc)
Resources
Short link to review Hudson (seymour House): http://iwgc.net/ejhqr