Hospital Hill Surgery 2021-09-13 Person 4 5 0

I have been registered with Hospital Hill for approximately 10 years. I have always been treated with respect and understanding by all the GPs who have taken their time to listen and discuss my health issues. They are approachable and sensitive to my care. My diabetic care is second to none because the nurses and phlebotomists are amazing and clearly enjoy their job and are only a phone call away. The last 18 months have been a trying time for all of us, and feel the surgery has coped and dealt with brilliantly during the pandemic considering the situation. Repeat prescription has never been a problem to order. The receptionists are always pleasant when I call and try their best to arrange an appointment that suits me. Overall, I am really pleased with the service they offer and I am so grateful for the care they provide and will treat them with the respect and dignity that they show towards me and my family.

I only wish there were more later night surgeries and would definitely welcome Saturday morning, too. It's very difficult when I work Monday to Friday. I did think the online appointment system did work for me but appreciate it not for everyone. I'm sure there are improvements but none to my knowledge at this time Thank you