7 Izatt Avenue, Dunfermline, Fife, Scotland, KY11 3BA
I have been with the surgery for almost 30yrs and find that while the reception staff can sometimes be a little hard, the doctors have all been great in helping. If i had ever had any real problems then i would not have been with them for so long. The GPs do a great job which is often underrated and thankless, I would like to thank them for the hard work they do in Dunfermline.
Dr Burt and Dr Robinson by far the divest Dr’s there. Been seeing them both for years with ongoing anxiety issues and they’re always helpful and make time for me. Dr Burt is a really nice guy and Dr Robinson is so down to earth and understanding.
Took my son (2years old) with suspected croup. Dr Soppit was extremely rude and her people skills need revisited with immediate effect!! Was speaking to my son informing him that the doctor will look inside his mouth, her response in a sharp tone " I will decide what I will do!". At the end I was given a lecture about looking in the mouths of children with suspected croup as you can endanger them...... why do these so called gp remain working with the members of the public when they are completely nasty in manner and quite frankly unprofessional?
Reception staff unhelpful, telephone manner brusque, verging on rudness. Perhaps reception staff should be send on customer care courses before being allowed to serve the general public