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Hospital Hill Surgery
2021-08-26
Person
1
5
0
26th August 2021
Awful service. Difficult to get through on phone and when you do you get told there are no triage appointments left that day and to phone next day. Ok my problem is not urgent so why can't I just book appointment for couple weeks time. Have to divulge info to receptionists then triage and then doctor. What happens to confidentiality. Not impressed by system at all.
Suggested improvements
Bring back sensible non urgent appointment system.