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16th January 2024


It is generally, quite difficult to get an appointment on the day, as even though I call at 8 am one is still number 17 in the queque. It is frustrating to find that when you are number 1, there are no appointments left.

Suggested improvements
To find it easier to make an apointment for that day Re patches, I find the system hard to navigate, especially with reference to repeat precripitions. When someone sends an a message, via “Patch” signing their name, stating their position in the organisation, would be very helpful, when replying to the message.ie Practice Nurse

Experience
Involvement
Cleanliness
Staff
Appointment