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Written by a patient
15th October 2019


Went to pick up a repeat prescription today (15/10/19) but it couldn't be found. It had been dropped off in the Prescription box on the evening of the 10th of October. No additional search was performed or check with Doctor made and no apology given. Instead I was given a form to fill out which I had to enter the details of the medication and told to come back in a days time to try again. Not a great experience and now I've got to find time to go back to the surgery to try again.

Recommend
Involvement
Cleanliness
Staff
Appointment