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Written by a patient
26th November 2019


I am furious!!! I have asked the practice manager on more than 1 occasion NOT to give my elderly parents appointments between 12-2pm-we do not have a parking permit-this means my parents age 85 and 82 have to walk over 1 mile to the practice and a further 1 mile back-last week my dad had an appointment at 12.30pm so they both were forced to walk-this week his appointment was for 3.45pm on Thursday-but your doctor called him today behind my back and changed it to 12.30pm!!! DO YOU THINK THIS IS FUNNY? well lets see how funny you think this is.....I have sent a letter of complaint to Age UK, Diabetes UK, Lambeth council and Our local MP

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Involvement
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Appointment