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Written by a patient
16th July 2020


1. The note attached to my prescription dated 09/03/2020 carries information about flu clinics in October 2014. I think that I have mentioned this to you before. Please replace that information with something more helpful and up-to-date. 2. The website announces an Open Evening "Meet Our Pharmacist: Wednesday 19th February 2020." Please replace that information with something more helpful and up-to-date. 3. On 2nd July 2020 I had a telephone consultation with Dr Henry Butler, about some bites and a rash. I had previously sent him some photos of both. The consultation was very satisfactory, in that I received a helpful explanation and diagnosis, together with a prescription. I am pleased to say that the symptoms are gradually disappearing. I wish to thank Dr Butler for his time and his advice, and I wish to say that I regard this online consultation as a total success. 4. I am on tablets for blood pressure. I measured my blood pressure three times on 13th July 2020. The average was 145/105, which I understand is high on both counts. What should I do? With thanks and best wishes to all of the staff working in the surgery, Robert Holden NHS Number 4028180260

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