Henfield Medical Centre

Henfield Medical Centre 2022-10-28 Person 5 5 0

Very happy

I don't want to spend time completing a detailed questionnaire

Henfield Medical Centre 2022-10-27 Person 4 5 0

Can be a bit of a wait on phone

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Henfield Medical Centre 2022-10-27 Person 2 5 0

Can't get an appointment for love nor money. Seems so difficult to get to see someone. My daughter had stomach problems and they wanted to do a telephone consultation. Who can examine a stomach over the phone. Also e-consults are not always available for children and the staff don't seem to care or help you be seen. Ended up waiting 4 days for an appointment, it was only with a nurse and then ended up having to call the doctor in anyway. Waste of my time and theirs. Service is getting worse.

Change the booking system and processes to make allowances for different circumstances. Not all cases are the same.

Henfield Medical Centre 2022-10-27 Person 5 5 0

All the staff go over and above to make your visit comfortable and put you at ease. The doctors are clear in their explanation and show an empathy towards your situation.

The Henfield Medical Centre functions smoothly the way it is.

Henfield Medical Centre 2022-10-26 Person 5 5 0

Very efficient process

Nothing to improve. Very efficient