Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,248 reviews

Reviews

Recommend
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Page 229 of 249
 
13th October 2022


I am a registered patient of HMC since 2005 and i don't have any problem with the services and staff. They are very accommodating. The services are excellent. Communication and information are very clear.

Suggested improvements
Henfield Medical Centre is highly recommended.

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th October 2022


I’ve only recently joined HMP since relocating from Kent. The staff on reception are just so helpful, lovely and kind. They will always try and help you, and actually seem to care about their patients. The Doctors themselves are also very kind, caring, empathetic, helpful and actually make you feel you like a person. I’ve had many Doctors over the years and the staff at HMP are certainly the BEST! The surgery is always busy and bustling with never ending phones ringing, but the staff all cope very well. My job means I have quite abit of contact very various surgeries and medical centres, and I can honestly say that HMP is by far the best. Keep up the fantastic work Ladies and Gentlemen, you are all very much appreciated. I wish all surgeries and medical centres are as good as Henfield Medical Practice

Suggested improvements
Some times the queue time when on hold to be connected with reception is quite long, but this to me is only a minor thing

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th October 2022


Fiona saw me for my diabetic review and listened to me and explained what would be in my best interest for my health going forward. Did not feel the appointment was rushed and she understood my concerns.

Suggested improvements
Have more signs to encourage mask wearing inside Medical Centre.

Experience
Involvement
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Rating not given.
Appointment
 
11th October 2022


Fortunately I have not needed to make an appointment. So would not be right for me to comment

Suggested improvements
None, I find the system works well

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2022


Have not tried to get an appointment

Suggested improvements
Have been very satisfied with all aspects since registering with the practice and the receptionists are very helpful and friendly. During times of Covid and other injections, very efficient and organised

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Page 229 of 249

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z