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14th May 2024


I spoke to a receptionist about booking the appointment and she said she’d call me back which she never did. I attended the surgery in person to book the appointment- the queue was out into the street and it took about 30 minutes to talk to someone.

Suggested improvements
Online appointments / telephone appointments and return calls. Even better if you know you need an injection every 3 months to be able to book it at your appointment.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment