17 Stoke Hill, Stoke Bishop, Bristol, England, BS9 1JN
Hello Again I am a new patient at this surgery I came with DR louise Tulloh from Almondsbury. I have found all staff at Helios to be very polite and most helpful at all times weather on a visit or on the phone
A friendly, efficient and helpful practice which I have recently joined. I am very impressed by their prompt telephone answering system and the ability to obtain an appointment without having to wait too long. Appointments with the Doctor or Practice Nurse take place on time.
Generally a decent practice but it is very hard to get through to receptionists and when you do the waiting times are far too long (understandably this is an NHS issue and not directly the practice'S fault). Some of the staff there are very helpful and give you the time of day required. Others seem to be too concerned about targets.
I have recently moved to this surgery and I am very impressed with the professionalism and politeness of those members of staff I have come into contact other than my GP, namely the receptionist and nursing staff