Report this review of Heathcote Medical Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Heathcote Medical Centre
2016-06-27
Person
3
5
0
Written by a patient
Written by a patient 27th June 2016
I'm sorry but your online prescription ordering is a mess and has been for several years. I have had to register three times in four years and nearly two weeks ago I ordered a repeat prescription and received an email confirmation. After two trips to the chemist, I finally had to ring and was told "it didn't work". Excuse me, a prescription someone needed didn't get done because "it didn't work"? I was told I would have to come in and order it, flatly refused and after a long wait was told it had been put through "this time". I must respectfully suggest you get an IT consultant in to sort this out and / or train some people.
Many thanks.