Heathcote Medical Centre
4th January 2022
I left Heatcote Mecidal Centre a few ago and registered with a different practice because it was difficult to make an appointment thanks to the reception staff being either unavailable or rude. In my day, if they saw you coming they would hide behind the back and only come out when it was obvious the patient was not going away. Once you got to see a doctor, there was no problem. They were very thorough and efficient. My only complaint was being bullied to take stating, despite telling the doctor of the adverse side effects.
Train your reception staff. Where I go now they are very welcoming and helpful.