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21st June 2022


Communication is very poor, you sit on the phone as number 1 for over 40 minutes and when you get through your told to go online. Gp telephone appointment was finally booked for a few weeks later and the gp just decided not to call and to asked the pharmacist to call the following week without informing me so was sat in waiting for a call that never came. Made a complaint to practice manager and she never even got back to me

Suggested improvements
Everything needs to be improved

Experience
Involvement
Cleanliness
Staff
Appointment