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20th March 2023


I have been a patient at Roberts Ride Hazlemere surgery for more than 35 years and have always found it to be very efficiently run and the staff very friendly. In recent times I have heard from others at other surgeries how difficult it can be to make an appointment to see a doctor. I was very pleased today to be able to get an appointment straight away. The surgery became very busy while I was waiting for my appointment, with people with enquiries and other people arriving for their appointments, and the receptionists handled all patients with great care and were very helpful and understanding. Dr Ivanova was very reassuring and friendly. I consider myself very lucky to be a patient at this surgery.

Suggested improvements
I was very happy with my experience today.

22nd December 2023
Response from Hazlemere Surgery

Dear patient, we appreciate your feedback very much. Thank you for taking the time to write such a positive and encouraging comments about our practice. Kind regards Alan Dunham Practice Manager

Experience
Involvement
Cleanliness
Staff
Appointment