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Hattersley Group Practice
2018-03-29
Person
3
5
0
Written by a patient
Written by a patient 29th March 2018
The doctors are ok ,it's the management that needs sorting out .the girls on reception do their best ,but they don't seem to have any leadership .They close on the 3rd Thursday afternoon for staff training ,which seems to be a joke if the manager can't do the job how can they train the staff .Your told to phone at 8.00 am for an appointment ,but nobody answers the phone .I put an order in for my mum's monthly repeat prescription 1 week ago and the prescription still hasn't been signed .since being run by gtd this surgery has gone down hill ,get rid of this woman manager so it can be saved ,because she is useless .This surgery and doctors has for years done a very good job ,I've always been very pleased with everything they've done .It's a shame that the manager is letting it down ,Please get somebody that's qualified to do the job ,as this one isn't.