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23rd July 2021


A nightmare attempting to get a repeat prescription for new medication. I felt it was an uphill battle today given that I set everything out in writing four days earlier.

Suggested improvements
You could try employing additional staff to answer the phone seeing as you've moved to a very much remote operation. Working in such a manner also brings the necessity for you to call patients to either seek clarification or make explanations, something very much amiss.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment