Report this review of Harold Road Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Harold Road Surgery
2021-05-17
Person
0
5
0
17th May 2021
The surgery has gone from a 5* rating in the last 15 months down to a 1*.I'm really saddened that the quality and standard of care has changed so much.
I have been a patient for 30 years and I have never experienced such rudeness from the reception staff as I have in this last year .I ring rarely and have never met my new doctor but on the two occasions of calling recently I have felt that after a few minutes the doctor became very keen to end the call,I sensed a real lack of interest so much so that I won't ever be ringing again and will call NHS Direct if I have an emergency in the future.
Suggested improvements
Treat the patient is with some respect and kindness.