Harold Road Surgery

164 Harold Road, Hastings, E Sussex, England, TN35 5NH 1 2 3 4 5 62 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
1 2 3 4 5
Written by a carer
23rd October 2020

Satisfaction:
The surgery remain responsive even in the difficult conditions raised by COVID-19. They are helpful and supportive and really try to help when difficulty occurs I would recommend this surgery to my friends and family without hesitation

Improvement:
The telephone system is at times hard to navigate, the introduction of knowing how many people in front of you now helps

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a carer
23rd October 2020

Satisfaction:
The surgery remain responsive even in the difficult conditions raised by COVID-19. They are helpful and supportive and really try to help when difficulty occurs I would recommend this surgery to my friends and family without hesitation

Improvement:
The telephone system is at times hard to navigate, the introduction of knowing how many people in front of you now helps

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th August 2020

Satisfaction:
I am 83 years old, diabetic and also just recovering from a flat bladder cancer. In the last 10 years , i have had excellent treatment from all the Doctors and other nursing and reception staff, which I never had from other surgeries I had attended in the last 59 years of my time here in UK. I must mention, specially, Dr Naomi Konu for the very caring way she has treated me and my wife, especially when I was going through many problems with my health. Right now I am cancer free and am very grateful for all the help provided by the Surgery staff. C R Krishnan

Improvement:
You have done all that is need to be done.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th August 2020

Satisfaction:
I am 83 years old, diabetic and also just recovering from a flat bladder cancer. In the last 10 years , i have had excellent treatment from all the Doctors and other nursing and reception staff, which I never had from other surgeries I had attended in the last 59 years of my time here in UK. I must mention, specially, Dr Naomi Konu for the very caring way she has treated me and my wife, especially when I was going through many problems with my health. Right now I am cancer free and am very grateful for all the help provided by the Surgery staff. C R Krishnan

Improvement:
You have done all that is need to be done.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th February 2020

I am a. Long standing patient of this practice I'm 67years old and have been a patient for 67 years , a few years ago the dr I see regularly retired and because I have on going chronic illness was very worried ,well I no need to have been I started seeing Dr Till ,who is patient ,kind and caring and my illness being embarrassing I have no problem speaking with him and telling him anything . So thank you Dr Till,one less worry .But I must also say thank you to the girls on the desk ,staff when I phone and the nurses who have looked after my 88year old mum ,to sum up still the best practice in the town and most probably the country .Thank you .

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5


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Resources

Short link to review Harold Road Surgery: http://iwgc.net/ecdoo