Harold Road Surgery
13th December 2021
The receptionists are the only initial contact with the surgery (which is a little frustrating as a patient). This puts the Receptionists under considerable stress.
However, I have always been treated with respect and listened to.
It must be really difficult for them, so thank you to their continued hard work.
Until the booking system has a degree of automaticity, I guess this is the system that we all have to work with.