Report this review of Harold Road Surgery

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

25th May 2021


I can only echo the sentiments of the last couple of reviews in that this surgery has gone down (a very steep) hill in the last 12 months. From being the best in town to one of the worst. It's extremely difficult to get through on the phone, the "Engage Consult" system goes unanswered and the GP's seem to have disappeared off the face of the earth. The website has been neglected for so long that there is still a notice about last October's flu jabs! I realise that Covid has caused problems, but this surgery has let down its patients at the very time we need it. Frankly it doesn't even deserve one star.

Suggested improvements
Put your patients first.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment