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Hampton Medical Centre 2015-08-20 Person 2 5 0

I have now had the disgraceful experience of seeing my Wife suffering from a stomach upset with serious diarrea for over 4 weeks and after seeing a Doctor at this practice was given a test which was supposed to be urgent so that the correct medication could be given.. Three times now she phoned this surgery and was told that the Dictor concerned had not looked at the results yet On two occasions she was told by a very rude receptionist that a Doctor would phone her back that day and on both occasions no Doctor phoned back.. She is still waiting for the correct Medication She is still suffering from acute Diarrea.. This is as bad as it gets from a once good practice.. I would not recommending this place to anyone in its present poor service I have written letters to both the manager and the head partner in previous occasions but have to date been ignored If this is the attitude then what is the point of suggesting any thing to improve the Patient experience if you just get ignored The Doctors in general are excellent as are the Nurses however the Practice is poorly run and a lot of the time the receptionists are both rude and in my opinion too lazy to help patients at a time they most need it