Greystone House Surgery

Greystone House Surgery 2022-01-07 Person 5 5 0

I had two face to face appointments within a week for separate health issues. It is much the best way to contact the surgery via their website and send a message. This is reviewed by the triage team who determine the most appropriate action thereafter. An easy process that works well and I was grateful that I was able to obtain appointments the following day.

No - it all worked well

Greystone House Surgery 2021-12-02 Person 0 5 0

Have tried to make several appointments over the last six weeks with my GP Doctor McGilligan and receptionist is never helpful. I have been told to phone next week if I am still unwell. I never get to see my doctor face to face. I had a blood test this morning and the nurse assured me that it only takes two days for results to come back. I then tried again to make an appointment with my doctor to be told once again to phone back in a weeks time to try to make a face to face appointment as Dr McGilligan had requested.

Being able to have a face to face appointment when needed.

Greystone House Surgery 2021-11-17 Person 4 5 0

Receptionist was excellent in booking new appointment. Practice Nurse was first class; seen on time and carried out bloods very quickly and efficiently. The waiting area was clean and excellent Covid protocol on entering surgery.

Not really. I am very satisfied with all aspects of service performance.

Greystone House Surgery 2021-11-11 Person 5 5 0

I am so impressed with the receptionists at this surgery who always give their time and attention to any call I make. They are kind and incredibly helpful.

N/A

Greystone House Surgery 2021-11-10 Person 5 5 0

Requested an appointment and received a call back the same day. They were very accommodating about working around my work commitments.

Nothing!