Share review of Greystone House Surgery

Greystone House Surgery 2022-07-16 Person 1 5 0

I had an appointment for 09:00 and I walked in exactly 09:00, I tried to self check but the system wasn’t working. I then waited for the receptionist for approximately 6min whiles she was on the phone attending to someone, only for her to come and say that they won’t be seeing me because I am late. I then replied I have been here since didn’t you see me standing trying to sign in and waiting for you to get of the phone.she replied oh ok! I felt so unwelcome When I went in to the nurse she was worse it’s like they hated me for just walking into the surgery for my appointment. I ask the nurse a simple question. When will the results be ready? Before I could have finish in a roughy voice she replied I wouldn’t be able to do any more test beside what was ordered. I am like but that is not what I ask, I wasn’t asking for more test to be done. This happened three times when trying to ask a question. Lastly the nurse never even used any alcohol swab to clean the area where she was going to take the blood, she just stab me with the needle, which is so in hygienic.

The surgery need better person, with great interpersonal skills.