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Greystone House Surgery
2018-04-06
Person
5
5
0
Written by a patient
Written by a patient 6th April 2018
This used to be my surgery until I moved to Manchester 8 1/2 years ago. While staying with my parents, who are still at this surgery, my little 4 month old boy became poorly and needed to see a GP. After contacting 111 I was advised to try getting him seen by my parents surgery. I contacted the surgery at 5.10pm on a Thursday fully expecting to be fobbed off but instead the receptionist couldn’t have been more helpful. She took all my details and within 10 mins I was contacted by the duty GP who gave me an appointment within the half hour. The same GP saw my little boy and was excellent. Instead of having to wait for an out of hours service, my little boy had antibiotics promptly and was able to go to bed at normal time. The GP even made sure I knew I could bring him back again if I was at all concerned before we travelled home. I was so impressed with the care and service. Great surgery and great experience.