Share review of Greystone House Surgery

Greystone House Surgery 2019-05-10 Person 3 5 0

It used to be easy to get through to the surgery and see the doctor I wanted to see within 1 week. In the last few months this has changed. I called over 30 times one morning to try to make an appointment and it was engaged each time. By the time I got through there were only 2 possible appointments I could book with any doctor at the surgery. As a result of this the personalisation of care has gone down and I’ve had to see a different doctor about a related issue the last 3 times I’ve been. It’s disappointing to see this drop in service from what was previously one of the best practices I’ve been to.