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Written by a carer
4th June 2018


It is easy to get an appointment once you can get through but there is not a queueing system on the phone, it jury says busy so you have to keep calling. One morning I called over 40 times before it began to ring. Staff are helpful and friendly. However I have just had a call from a receptionist to apologise in behalf of the doctor who has only just sent my daughters referral through, a month late despite me chasing it twice! This really is poor but that's just one doctor luckily.

Recommend
Involvement
Cleanliness
Staff
Appointment