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Written by a carer
12th January 2016


My daughter was prescribed the wrong amount of medicine , apparently the administration staff are in charge of repeated prescription however the doctor didn't check it and my daughter could have suffered fatal side effects . Luckily our regular pharmacist noticed the mistake in the dosage and type of medicine and pointed out to me. When i went back in panic and reasonably upset for their negligence they were accusing me of being overreacting and were abusive to me , one of the managers said "your daughter is still breathing so what is all this about?" My daughter could have been dead because of what they did, and they did not apologise or either felt remorseful for the way they handled it... In addition they did not acknowledge their error! Terrible receptionists as well , no empathy !

Recommend
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