11 Grafton Road, Solihull Lodge, Solihull, W MidlandsEngland, B90 1NG
Also known as: Grafton Rod Surgery
all staff very friendly and go out of their way to be helpful always manage to get us an appointment with the nurse or GP, which ever we need. Always very clear in explaining things and answering questions etc. It is a blessing to be patients of this surgery.
I have been a patient at Grafton Road Surgery for many years. I have always found the reception staff to be extremely helpful, even if they cannot get an appointment immediately, they will try their best to help out and offer alternative solutions. The Doctors seem to be very caring and will talk through in detail any solutions they offer for ailments, etc and are willing to answer questions. My experience with the nurse and midwives have also been very positive with them being helpful and willing to offer advice.
I have been patients since moving to the area almost 2 years ago. During this time I been shown excellent service and courtesy from the very friendly and welcoming staff. I have frequent need for appointments and have never had a problem getting one in a short space of time. All the staff are lovely and in particular Jo she's so caring. Today I was assisted by the practice manager Adele Moorhouse and found her to be really helpful and professional and of course like the rest of the staff truly friendly. I usually see Dr. Ali simply because I prefer to be seen by a female, she always greets me with a genuine smile and goes that extra mile to provide the care I need. I feel reassured after each visit that my health is totally in good hands. Many thanks to all of you.
I can not speak highly enough of the entire team here! Both Dr Ali and Dr k have been wonderful! Very helpful kind and professional. I have always received the the best care. A true credit to NHS and the profession