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Graeme Medical Centre 2023-05-09 Person 1 5 0

Tried from 8 this morning to get appointment after 145 times trying eventually got through 40 mins later to be told to phone back at 11. Then from 11 and after 266 try’s had enough and went down to surgery to get appointment! Absolute joke! Staff need to be trained better to show compassion and sympathy for their patients!! Extremely unhelpful.

Could treat patients better and show some consideration for the patient’s instead of trying to snub them off. That’s what a doctor surgery is for to see a doctor when you can get to see one instead of a phone consultation so they can decide if you need to go down! How can they tell over a phone?!