Report this review of Goldsworth Park Health Ct
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Goldsworth Park Health Ct
2022-11-29
Person
2
5
0
29th November 2022
when you call the surgery they don’t answer phone longest time on hold is 1hour and 15mins. they always short staffed and close the surgery on Tuesday afternoons to “train staff” no urgent same day appointments they tel you to go walk in or A&E. not the great surgery it used to be like 5years ago every since it’s had lots of new staff it’s gone downhill..as for gp’s hardly has any regular ones so you see different gp and have to explain the whole problem you have again and they don’t listen and just rush the appointment want you gone asap.
Suggested improvements
Answe the phone calls in under 10min would help have more urgent same day appointments available with gp’s. And not give appointments with nurses or paramedics who are not trained same level as gps!