Share review of Gold Street Surgery
I have been 4 times to the surgery about the same issue and in the end self diagnosed which was confirmed by a doctor. Also it is unacceptable to have to fight loads of people just before 8am for an appointment, and crazy that you can't book an appointment for a few days ahead, that it has to be on the day. Thats ok for those who don't work, but for those of us who do which is probably most of the patients this is very stressful and can stop us from going to see a doctor when we really should be. Also very annoying seeing as those of us who work are the ones contributing to the NHS not those sitting on their bottoms all day long who can call at 8am and drop everything on the day for an appointment. Please I beg you rethink this it is causing the majority of us a lot of stress and increasing bad health as this causes a lot of us to not be able to see a doctor. I run my own business I have to get cover for appointments etc. Which need a few days notice, I cannot just drop everything on the day.
Apologies for the delayed response. IT problems have prevented an earlier one. As in previous responses, we continually review our appointments system and staffing levels. I am happy to discuss with you.