Gold Street Surgery
Written by a patient
14th October 2019
Ok so finally I will say my piece! 4 years ago I left a Gold st surgery appointment with an urgent referral from the wonderful Dr Howard “ADDENBROOKES IMMEDIATELY” was the wording (still have it) 3 weeks later I left Papworth after multiple open heart surgery since when I have attended this surgery over a hundred times, mostly for INR blood tests.
I can only assume that those detractors are lifelong locals who haven’t experienced other areas service as, if they had I’m sure they’d be far more appreciative of the impeccable service particularly from the nurses and receptionists all of whom in person and by phone, are perfectly polite and totally competent/professional in their service or maybe just having a bad day (feeling unwell possibly!?) in truth, the only rudeness I’ve ever heard and sadly on several occasions is with patients or more likely patients relatives demanding exactly what they want which is obviously not always deliverable.
Thank-you Gold Street Surgery staff - possibly owe you my life but for now let’s just say I really appreciate your care and attention!