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Glenroyd Medical Centre
2023-08-11
Person
2
5
0
11th August 2023
Was going away for a three-week holiday in the UK and submitted my repeat prescription request a week earlier than normal, in order to ensure sufficient medication whilst away and followed this up with an explanation as to why.
Unable to obtain my medication prior to travelling - instead told to go to any pharmacy in the UK and have it dispensed there, as the prescription would have to be post-dated and would not come into force until a week after I had gone away.
Why would it have been so difficult for the practice to authorise immediate availability of the prescription?
It seems as though there is some jobsworth at the practice whose sole function is to make patients' lives as difficult as possible. Either that or they have to pay for these medications out of their own pocket.
Suggested improvements
Tell whoever is responsible to grow up and accept that not everything in life has to conform to their own petty rules. Another case of someone who has built themself a little empire and woe betide anyone who dares to challenge their authority, it would seem.