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Glenlyn Medical Centre
2014-12-16
Person
2
5
0
Written by a patient
Written by a patient 16th December 2014
I was advised to visit the eye clinic at Kingston Hospital within 24 hours of my appointment - unfortunately the service only runs until 5pm so I needed to wait until the following day.
After checking the website for the clinic opening times and to organise a visit I saw that "A&E patients have to be referred by a GP or optician - this is not a walk in service".
I was somewhat surprised I had been advised to go, but a referral hadn't actually been made.
When calling Glenlyn to get this fixed I was advised by reception that I could get a call back tomorrow which would take me closer to 48 hours before even getting the referral.
I managed to get a call back fairly quickly - however still no referral obtained. I guess I'll have to chance my arm (or eye if you prefer) and just turn up.
Frankly a bit disappointing all round.