Glenlyn Medical Centre

115 Molesey Park Road, East Molesey, Surrey, England, KT8 0JX

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
19th February 2019
Written by a patient

I have just spent 40mins listening to a recorded message from 4pm till 4.40pm. I haven’t needed an appointment since July 2018 and wanted to find out what I needed to do to book an appointment in advance - hopeless ........

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
4th January 2019
Written by a patient

For the 3rd time in a week,, I started calling just before 8am to get an ‘on the day’ appointment. 8am is when the appointments are released. I got through at 8am to a recorded message saying all appointments have been booked. How can that possibly happen? It is almost impossible to get to see a doctor at this surgery. It’s worse now that the phone number has changed and calls go through to Molesey. I have no choice other than to change doctors. It’s unacceptable and very frustrating.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
17th November 2018
Written by a patient

Impossible to get an appointment. You never see the same doctor twice. Referred my son to an out of borough mental health agency and a safe haven 40 minutes away?!

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
18th October 2018
Written by a patient

My own personal experience of your surgery, of getting an appointment is absolutely ludicrous, it is nothing but a joke, am disgusted with the service you give out. And this complaint will probably fall on deaf ears anyway, this is probably a waste of my time really, I will be watching to see if this review will be posted.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
3rd July 2017
Written by a patient

Waiting time for a GP totally unacceptable. To date, I see no indication that the Practice is making any attempt to improve.


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Resources

Short link to review Glenlyn Medical Centre: http://iwgc.net/ecald

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