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Written by a patient
9th May 2015


Pro then con; repeat prescription is good, but the pharmacy either doesn't have the whole prescription or can't find it in the shop? Organisation is needed I have been able to get appointments but with a discussion with the receptionist. They want to know personal details and think they are doctors. They decide if the appointment is emergency or not. They are receptionists not a nurse or doctor. They need to remember this and be informed of what their actual responsibilitys are. They are not to be rude! Sometimes see a competent doctor. When a good doctor comes they leave very promptly. The surgery needs to hire and make partner good doctors to ensure we are receiving good quality care. Seeing different doctors all the time maybe good in some cases but not for others. Having the same doctor gives reassurence to the patient. That's very important.

Recommend
Involvement
Cleanliness
Staff
Appointment