Share review of Glenlyn Medical Centre

Glenlyn Medical Centre 2016-07-04 Person 2 5 0

Could I suggest that you have better systems - 1 - for making referrals to hospitals, consultants etc - as just chased up my referral to Kingston Hospital to be told - FAX NOT GONE THROUGH - this seems to happen time and time again. Likewise when reports come back from hospitals - they also seem to get lost? 2 - I have just chased up referral for echo and 24 hour ECG monitor having been told it was fairly urgent I have this done - FAX not received at Kingston - LOST!!! Glenlyn unable to send through a second request today as there is no doctor on the premises (nor has there been one since 12 noon) and a doctor has to sign the request tot he hospital - despite it being sending through the original request of 3 weeks ago!! I was told they dint know where the doctors were - there were 3 on at Giggs Hill apparently -but no they were ot able to fax it to Giggs Hill to get doctor to sign it there to send on to Kingston Hospital - as the system does not work like that!!!!!!!!!!! Perhaps it should?