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Written by a patient
6th May 2015


I tried to make an appointment today and was told there were none available i.e. no urgent or pre-booked appointments. As instructed, I rang back at 1.30 to get an urgent appointment for today and was given an appointment for 13 May, one week from now. The receptionist suggested I ring again at 8.00 tomorrow to try for an urgent appointment…… I've been registered with this practice for over 30 years - this is just not good enough.

Recommend
Involvement
Cleanliness
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Appointment