Share review of Glenlyn Medical Centre

Glenlyn Medical Centre 2016-04-18 Person 3 5 0

The Surgery is over subscribed or poor booking system is high percentage of registered patients are always sick! Had to wait three weeks fir an appointment, when dr asked to see me to review medication, only to be told no appointments at all fir doctor that wanted to see me. Asked to randomly call in to see if cancellation or future appointments in system. Booked telephone appointment 10 days later earliest I could get even though run out of tablets. Tried to call to cancel another apoointment was 14 in call and had to wait 20 mins to CANCEL an apoointment, sure most sound have given up and just not turned up. Apoointment booking system DOES NOT work, change to turn up no appointment sure will work better for people who are genuinely I'll on days needed. Or need more forward apoointment or staff. Poor receptionists must feel helpless and and de moralised. Agree when finally get to doctors and nurses etc seem to be very helpful.