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Written by a patient
9th April 2015


I have been a patient at The Glenlyn Medical Centre for over 30 years. I am absolutely distraught at the difficulty in getting an appointment. Over the last few years the ability to obtain an appointment has deteriorated dramatically. What beggars belief is that not so long ago this very same surgery was spending money advertising for MORE patients, when it was totally incapable of coping with its existing work load. In an effort to get a confirmed appointment before May (three weeks away), I was told I might "be lucky" if I sit at the surgery all day and hope for a cancellation. Sadly, I think this sums up the Glenlyn Medical Centre - we now have to be lucky to see a Doctor. I am more than a little surprised in the turnover of Doctors at The Glenlyn, - which begs the question - is there something fundamentally wrong with the management of the practice?

Recommend
Involvement
Cleanliness
Staff
Appointment