Glenlyn Medical Centre

115 Molesey Park Road, East Molesey, Surrey, England, KT8 0JX 173 reviews

Reviews

Recommend
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Written by a patient
26th February 2019


This is one of the worst doctors surgerys around . You can’t get a appointment and the receptionist was so rude . I don’t think you should have to explain your personal problem that can be very hard over the phone and upsetting , also to someone who was rude with know understanding . I was told they have no appointments I must call in the morning for next week . I had a test done over 2 months ago was told my results are fine ..nothing wrong to find out a week ago that I need to go to hospital as my test came back with a problem, how is this possible to get test results wrong . I can’t get over how down hill this surgery has gone over the past few years .. shocking ..

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th February 2019


I have just spent 40mins listening to a recorded message from 4pm till 4.40pm. I haven’t needed an appointment since July 2018 and wanted to find out what I needed to do to book an appointment in advance - hopeless ........

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
4th January 2019


For the 3rd time in a week,, I started calling just before 8am to get an ‘on the day’ appointment. 8am is when the appointments are released. I got through at 8am to a recorded message saying all appointments have been booked. How can that possibly happen? It is almost impossible to get to see a doctor at this surgery. It’s worse now that the phone number has changed and calls go through to Molesey. I have no choice other than to change doctors. It’s unacceptable and very frustrating.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th November 2018


Impossible to get an appointment. You never see the same doctor twice. Referred my son to an out of borough mental health agency and a safe haven 40 minutes away?!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
18th October 2018


My own personal experience of your surgery, of getting an appointment is absolutely ludicrous, it is nothing but a joke, am disgusted with the service you give out. And this complaint will probably fall on deaf ears anyway, this is probably a waste of my time really, I will be watching to see if this review will be posted.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Glenlyn Medical Centre: http://iwgc.net/ecald