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George Street Surgery
2015-11-25
Person
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Written by a carer
Written by a carer 25th November 2015
Phoned penygraig surgery when my 18month old baby had temperature and ear infection. Was told to they would ring me back but never did. I kept ringing as out of hours said they couldnt do anything while surgery is still open..told 3 times they would ring me back, When i rang half hour later they were closed. Had to take my baby to out of hours eventually and they were appalled. That was a year ago and the same has happened today. Rang them because my 3 yr old child was sent home from school ill. Told a gp would ring me back but nothing. No wonder a&e is under so much pressure when gps are so ignorant!!!